Privacy

Sandra Llusa is committed to protecting and respecting your privacy and data.
This policy together with my terms of and conditions sets out the basis on which any personal data I collect from you, or that you provide to me will be processed by me.

Summary for an easy comprehension
I will NOT share any personal information with third parties.
I DO NOT do remarketing activities. This means that you will not see banners or any other advertising when you browse the internet.
I do not personally identify you as a user when you visit my website. This means that your anonymity is guaranteed.
I comply with all the security standards established by the current regulations.

Cookies
This is an online business and I don’t use online advertising to find and update customers.
I use cookies when you visit my website for these reasons:
– functionality: These make the site work, e.g. moving between pages, storing items in your cart
– analytics: These help me understand how people use my website so that I can improve your experience
– preferences: These make the experience better
You may block cookies via settings in your browser. You may not be able to use all functionality on my website if you do this.

Your data
I use your data to provide my services to you. The basis for processing your data varies; this is described below.
I only use your name, address(es), email address(es) to:
– deliver your order; this is part of our contract
– provide information about your order, e.g. order or delivery updates; this is part of our contract
– check that your purchase or order are ok; this is for your and my interest
– detect and prevent fraud; this is for your and our interest
– send you information about my products and services; this is with your consent as part of an opt-in and you can opt-out or unsubscribe from these messages
– send you discounts, promotions or surveys; this is with your consent as part of an opt-in and you can opt-out or unsubscribe from these messages
– understand my sales and product performance; this is for your and our interest
– comply with my legal obligations, e.g. paying taxes to the relevant country and maintaining records of that tax.

I use your payment data to
make payments; this is part of our contract detect and prevent fraud; this is for your and my interest.

I use emails and message that you send to me to
provide my services to you; this is part of our contract detect and prevent fraud; this is for your and my interest.

I use your checkout and order details to
provide my services to you; this is part of our contract understand my sales and product performance; this is for your and my interest.

I use data from your visits to my website to
provide my services to you; this is part of our contract understand my sales and product performance; this is for your and my interest detect and prevent fraud; this is for your and my interest personalise the site for you, e.g. shipping options; this is for your and my interest.

Data precessing
I don’t share your provided personal data with other parties. I use your details as-is, e.g to put your address on your parcel or to process a payment. I don’t use any technique as USER ID tracking to identify you as a customer.

Payment security
I do not process your payment details directly; this is handled by our e-commerce platform and the relevant payment service provider who comply with the Payment Card Industry Data Security Standard (PCI-DSS).

Update
This version of the privacy policy is dated 1st September 2018.